The name of the colleague who's calling, on every phone
A phone only shows a name if it finds the number in its contacts. Your Microsoft 365 or Google Workspace directory isn't there. RingSync copies it there, on iPhone and Android alike, and keeps it up to date.
Why the global address list isn't enough
The Microsoft 365 global address list and the Google Workspace directory are looked up through a search, from Outlook, Gmail or the Contacts app. The phone doesn't copy them. When it rings, it has no record to match the number against, and it shows the number alone.
Exporting Outlook contacts or typing them in by hand doesn't solve it for long: those lists don't follow changes in the team.
What RingSync changes
Each colleague becomes a real contact on the phone, with their name, job title, numbers and photo. Their name shows in the Phone app, in Messages, in WhatsApp and in the car with CarPlay, even without a network, since the record is on the device.
Contacts are updated automatically, at the frequency you choose. Someone who leaves the company disappears from the phones at the next sync.
How it's set up
- 01
You connect your directory
Microsoft Entra ID or Google Workspace, from the RingSync dashboard. RingSync reads it and cannot change it.
- 02
You choose who gets it
The people or groups you pick get the directory on their phone. From the Pro plan up, you can also limit the synced contacts to some groups.
- 03
Your teams install the app
Through the download link or your MDM. Each person signs in with their work account and allows contacts access.
When the name can't show
Recognition works on the number. A colleague calling from a hidden number, or from a switchboard line, has nothing to match. Their number also has to be in the directory: RingSync takes each person's business phone and mobile.
Subsidiaries on different directories?
With the Business plan, you bring up to five directories into the same account and you can share one with the others. The subsidiary's colleagues then show up too, with no extra seat.
See the plansCommon questions
Does the name show without a network?
Yes. Colleagues are saved on the phone, like a contact typed in by hand. The network is only used to sync.
Are personal contacts affected?
No. RingSync never changes or deletes a contact it didn't create. On iPhone, the directory is kept in a separate group.
Does RingSync store our directory?
No. RingSync passes the records to the phones without saving them. We only keep the name and email of people who have a seat, and the sync history, on servers in Ireland.
How much does it cost?
€9 per person per year on the Starter plan, €15 on Pro, €24 on Business. The 14-day trial is free and needs no credit card.
Try it with your team
Connect your directory, install the app and ask a colleague to call you. The trial lasts 14 days, no credit card needed.