Troubleshooting
Get a sync working again.
RingSync lost access to the directoryFind out why RingSync no longer reads your Microsoft Entra ID or Google Workspace directory (expired secret, withdrawn consent, missing permission, Google access removed) and restore access.Sync shows zero contactsUnderstand why a sync writes no contacts or fails (permission, empty list, ignored people, limit, suspended subscription) and fix it.Contacts missing on a phoneFind out why a person or a whole directory is missing from a phone's contacts: sync not run yet, rules, scope, deleted contact, photo, shared directory, display.